Support - Main Menu
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Frequently Asked QuestionsDisplays a list of short frequently asked questions with various visual options available that can be organised by product and/or category |
Knowledge BaseDisplays a list of detailed articles that can contain attachments, support user comments and user ratings. These can be organised by product and cateogry. |
TestimonialsView a list of user testimonials specific to each product. Here you can also add a testimonial. |
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New Support TicketOpen a new support ticket which can be allocated to a specific product or category. |
View Support TicketsView a list of your submitted support tickets and replies organised by open tickets, awaiting reply and closed tickets. |
AnnouncementsView a list of recent announcements/news items organised by date |
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GlossaryView a glossary of terms used in the Knowledge Base and FAQs | ||
Displays a list of short frequently asked questions with various visual options available that can be organised by product and/or category |
Displays a list of detailed articles that can contain attachments, support user comments and user ratings. These can be organised by product and cateogry. |
View a list of user testimonials specific to each product. Here you can also add a testimonial. |
Open a new support ticket which can be allocated to a specific product or category. |
View a list of your submitted support tickets and replies organised by open tickets, awaiting reply and closed tickets. |
View a list of recent announcements/news items organised by date |
View a glossary of terms used in the Knowledge Base and FAQs |